Policies & Requirements
Pet Pre-Entry Evaluation
Because we are a high-care pet resort, a Pet Pre-Entry Evaluation is required prior to entry for any service we provide. Each pet is evaluated physically and temperament checked before being accepted for boarding, daycare or grooming services. All American Pet Resorts reserves the right to deny services to any pet we deem unhealthy or unsafe to our staff and other guests. Pre-Entry Evaluations are done between the hours of 8am and 6pm Monday through Saturday.
- Monday-Friday: 7am – 7pm
- Saturday-Sunday: 9am – 6pm
Boarding Check In & Check Out
CHECK IN is available anytime on the day of drop off. CHECK OUTS before 12pm on the day of pick up are only charged a half day of boarding. CHECK OUTS after 12pm are charged a full daily boarding rate.
Check-ins and check-outs are available 24-hours per day, for an additional fee. Please let us know in advance if you require after hours check in or check out.